

Resource Library
Browse our collection of helpful guides, fact sheets, government information, digital skills resources, and community publications.
27 Aug 2026

Consumer Protection
Don’t let gift cards become a scammer’s payday
Gift Card Scam Warning: Scammers are increasingly tricking people into buying gift cards by pretending to be employers, government agencies, businesses, or even online romantic partners. Remember, no legitimate organisation will ever ask for payment using gift cards. If you're asked to buy gift cards unexpectedly, stop, verify the request, and be scam aware.
23 July 2026

Consumer Protection
Can a WA retailer refuse your cash? Here’s the deal
While some supermarkets and petrol stations are now required to accept cash, most businesses can legally choose not to, provided they clearly inform customers before a sale. If a business charges a card surcharge, it must reflect the actual cost of processing the payment. Always check payment options before making a purchase.
6 Aug 2026

Consumer Protection
Banned toys containing small magnets found online
Consumer Protection is warning about banned toys and games containing small, high-powered magnets that have been found for sale online. These magnets can cause serious injuries if swallowed, particularly by children. If you have recently purchased a magnetic toy or chess-style game with loose magnets, stop using it immediately and keep it out of children's reach.
